Netflix Alex: Hi you’ve reached Alex your Netflix Ninja, and I am ready to strike! What problems can I eliminate for you today?
Customer Chris: I was poking around Netflix and reading some descriptions and such and then reflected on the advertisement for House of Cards (it offered a trailer). It would be nice to see an option for trailers/previews for a film before commencing the watching (vs having to leave Netflix and go to another medium to look for said trailer).
Netflix Alex: I totally understand that and would love to take that great suggestion and pass it on for you :). I know that the option is available for some titles but not all and agree that it would be very good to have that!
Customer Chris: Indeed, it would! Pass it on then, use your vast arsenal of Ninja skills and weapons to great effect, make it your your personal missing, become this task! Be one with it and bring great Honor to your name and your house!
Netflix Alex: I will not stop until I see this done even if it means my end, it will end with honor :).
Customer Chris: Good!
Netflix Alex: I was able to get that passed on for you with little damage to myself, I have used all of my weapons to make this happen so keep an eye out. I cannot guarantee if the affect will be immediate but we are a feedback driven company that thrives on getting better for our customers :).
Customer Chris: Most excellent!
Netflix Alex: Yes!!! So have a great night and may your victories brim with fortune and prowess!